Legal

Privacy Policy

Last Updated: May 12, 2026 ยท Effective Date: May 12, 2026

Introduction

bitmcq is operated by Mcquant Investment Limited. This Privacy Policy explains how we collect, use, store, and protect information when we provide our website, dashboards, and related services.

This policy applies to www.bitmcq.com and related online services.

Information We Collect

We collect information that is reasonably necessary to provide and protect the service, including:

  • Contact information you provide when you email us or request support.
  • Account information if you use features that require an account.
  • Device, browser, network, and usage logs used for security, troubleshooting, and service improvement.

How We Use Information

  • Provide, maintain, and improve the service.
  • Respond to support and privacy requests.
  • Authenticate users and protect accounts where account features are used.
  • Monitor security, detect abuse, and troubleshoot issues.
  • Comply with applicable legal obligations.

Sharing

We do not sell personal information. We may share information with service providers that help us operate the service, or when required by applicable law. Service providers are expected to protect information consistently with this policy.

Retention and Deletion

We retain information only as long as reasonably necessary for the purposes described in this policy. You may request access, correction, or deletion of your personal information by contacting us.

Security

We use reasonable technical and organizational measures such as HTTPS/TLS, access controls, and logging. No method of transmission or storage is completely secure.

Cookies

Our website uses only essential cookies or local storage needed for basic functionality, such as remembering language preferences. We do not use third-party advertising or behavioral tracking cookies.

Children

The service is intended for users who are at least 18 years old. If you believe we have collected information from a minor, contact us promptly.

Contact

We usually respond to privacy requests within 30 days.